We help organizations change the way healthcare is experienced.
Recourse Resource supports healthcare organizations by exploring processes and people to strengthen the company from the inside out. We're a solutions provider for modern, innovative healthcare companies.
We're here to help you look at the big picture -- synchronizing patient experience, employee engagement, and marketing -- to create personalized, actionable strategies to elevate your organization's performance every step of the way.
If you're passionate about improving the way healthcare is experienced, let's talk.
Healthcare organizations must take into account not just the science of medicine, but also the art of caring … and it all starts with their customers – the patient and the patient’s support network of family and friends.
Employee satisfaction is just the start. Employee engagement begins when employees understand their role and impact on the organization’s success. An employee’s full potential is realized when they know how they fit into the big picture.
Marketing is no longer a one-sided conversation. Marketing, patient experience, and employee engagement are interdependent… and an organization’s success is dependent upon these three aspects operating in sync.
Recent Blog Posts
How to Kill Innovation-by Emily D. Tisdale Want to know how to stop innovation before it even has a chance to start? It’s easy. Just apply a single phrase… “This is how we’ve always done it.” The speaker of this phrase is usually someone who’s been in his or her field for a long time. A seasoned pro, […]
What Patients Want-by Emily D. Tisdale It’s been almost fifteen(!) years since my sister and I went to the movies and giggled at Mel Gibson in pantyhose. In “What Women Want,” Gibson’s character is a chauvinistic ad exec – think Don Draper with a Blackberry – who’s given the baffling (to him, at least) task of marketing to […]